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COOKIE POLICY

WEBSITE COOKIES

We use cookies to automatically collect information about individuals who visit our website.

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Computer Services uses cookies to:

  • Improve the performance of this website on your device.
  • Site survey: keep track of which browser has or has not seen the survey notification.

These cookies are stored only in the browser and are not accessed by or shared with any other service or third party.

Depending on the browser used by Users, the methods for deleting cookies are as follows:

On Internet Explorer

  • Click the Tools button, then Internet Options.
  • Under the General tab, under Navigation History, click Settings.
  • Click the Show Files button.
  • Select the cookies to refuse and click on delete.

On Firefox

  • Click on the Browser Tools icon, select the Options menu.
  • In the window that appears, choose “Privacy” and click on “Display cookies”.
  • Select the cookies to refuse and click on delete.

On Safari

Click the Edit icon, select the Preferences menu.
Click on Security and then on Show cookies.
Select the cookies to refuse and click on delete.

On Google Chrome

  • Click on the Tools icon, select the Options menu then click the Advanced Options tab.
  • And access the “Confidentiality” section.
  • Click on the “Show Cookies” button.
  • Select the cookies to refuse and click on delete.

You have the option to opt-in or opt-out of receiving cookies:

  • Users who opt-in will continue to let the browser store the aforementioned cookies.
  • Users who opt-out will have the browser delete all the cookies stored under the COMPUTERSERVICES.org.uk domain.

TYPES OF COOKIES USED

The cookies necessary for navigation on the site

These cookies are necessary for the functioning of the COMPUTERSERVICES website. They allow the main features of the site to be used.

Without these cookies, Users cannot use the site normally.

Functional cookies

These cookies make it possible to personalise the User experience.

Analytical cookies

These cookies make it possible to examine the use and the performance of the site and to improve its operation by carrying out analyses of visits to the informational pages by monitoring the open rates, the click rates, and the bounce rates at the individual level.

Sharing button cookies

These social cookies allow users to share pages and content on third-party social networks via social sharing buttons.


COMPUTER SERVICES PRIVACY POLICY

Computer Services is a team of highly qualified and certified computer engineers. We adhere to code of professional conduct.

We are committed to maintaining the trust and confidence of our visitors to our website. In particular, we want you to know that the COMPUTER SERVICES is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. The COMPUTER SERVICES is fully committed to complying with the provisions of all applicable Data Protection legislation and regulations such as Data Protection Act and EU GDPR.

This Privacy Policy provides detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. It will be continuously assessed against new technologies, business practices, regulatory changes and the evolving needs of the COMPUTER SERVICES and the services we provide.

We collect and use personal information relating to individuals as part of our activities. This is generally in order to carry out our wider work representing the interests of the computer industry. Please read this privacy policy carefully to understand how the COMPUTER SERVICES will use your personal information. If you have any questions or queries in relation to this privacy policy, you can contact us at 07916 819990 or email to info@computerservices.org.uk

HOW WE COLLECT OR OBTAIN INFORMATION ABOUT YOU

Information you give to us may include your name, address, email address and phone number; financial, credit card information; personal description and photograph; interests and preferences. You may give us information about you by phone, email or in person, or by filling in forms on our website www.computerservices.org.uk. This includes information you provide when you enquire about our services.

Information we may collect about you: name, contact details, IP address, information from cookies (see our Cookie Policy), information about your computer or device (e.g. device and browser type), information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website (based on your IP address), company name or business name (if applicable), company registration number (if applicable), company address and VAT number (if applicable). For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser setting to block all cookies you may not be able to access all or parts of our site. You can revoke your consent to cookies at any time.

Information we receive from other sources: We work closely with third parties including, for example, business partners, sub-contractors in technical, payment and delivery services, analytics providers, search information providers, credit reference agencies and may receive information about you from them.

HOW WE USE YOUR INFORMATION

We obtain, store and use information about you for legitimate business purposes – namely so that you can enjoy and benefit from our services. We may use information we hold about you. We may combine information we receive from other sources with information you give to us for the purposes set out above (depending on the types of information we receive).

To satisfy our legal obligations or in order to have the necessary elements to assert our rights, the COMPUTER SERVICES will be able to retain the data under the conditions established by applicable rules and regulations.

Personal data collected by the COMPUTER SERVICES relating to the identity and contact details of its users is retained for a maximum period of two years after the termination of the contractual relationship for users that are members, or from their collection by the data controller or the last contact from the users that are prospects, for the data relating to the latter.

The termination of the contractual relationship is understood as the express termination of the contract by the user, or the non-use of COMPUTER SERVCES services for a period of five years.

SHARING YOUR INFORMATION

We may share your Personal information with any member of our group as defined in section 1159 of the UK Companies Act 2006. We may share your information with selected third parties including:

  • Business partners, suppliers and sub-contractors (including, but not limited to our professional advisors for the performance of any contract we enter into with them or you, or in relation to any ancillary requirements.
  • Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in MK10). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.
  • Analytics and search engine providers that assist us in the improvement and optimisation of our website.
  • Government departments, agencies, online service providers such as marketing systems and survey tools.
  • For marketing purposes if you have given your consen.
  • We may also share your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect our rights, property, or safety of our customers, or others

OPT-OUT
If you do not wish to receive marketing material, you may opt out. Every marketing email will include an ‘unsubscribe’ link at the bottom. You may also notify the COMPUTER SERVICES in writing. If you wish to opt out of any marketing we send you, please call 07916 819990 or email to info@computerservices.org.uk

HOW WE SECURE YOUR INFORMATION

We use reasonable measures – which are appropriate to the type of information and compliant with relevant legislation – to safeguard the confidentiality, integrity and availability of personally identifiable information. Technical and organisational measures are in place to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to only those employees, contractors or agents who have a legitimate business need to have access to that data. They are subject to a duty of confidentiality and due care with respect to handling the personal data.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping that password confidential. We ask you not to share a password with anyone.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so. Our employees are trained on data security and information protection.

Relevant areas of the COMPUTER SERVICES website will employ Secure Socket Layer (SSL) or Transport Layer Security (TLS) encryption technology to enhance data privacy and help prevent loss, misuse or alteration of the information collected and retained by us.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.

Unfortunately the transmission of information via the internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access

We have taken all necessary precautions to preserve the security of personal data, in particular, to prevent it from being accessed by unauthorised third parties, distorted, or damaged.

These measures include the following:

Multi-level firewall
Proven solutions for anti-virus protection and detection of intrusion attempts
Encrypted data transmission using SSL/https/VPN technology

We will generally keep personal information about you no longer than is needed for us to carry out the functions described in this notice. For example:

We will usually delete personal information that we collect related to our events after three months. However, we may retain some information (such as attendance records) for longer where it is in our legitimate interests to do so.
We will keep personal information held as part of our membership records for the duration of that organisation’s membership. At the end of the membership, we will delete the majority of records and only retain the minimum information necessary to deal with any future issues.

SOCIAL MEDIA

We may use third party provided tools to manage our social media interactions. If you send us a private or direct message via social media the message may be stored on such a tool, but like other personal data, these direct messages will not be shared with any other organisations.

ACCESS, REVIEW AND CORRECTION

The General Data Protection Regulations (GDPR) give you the right to access your personal data held by us (subject access request). If you have an established business relationship with us, you may request from us a list of the categories of personal information held about you. Subject access requests must be made in writing (see below). We will endeavour to respond to any request within a reasonable period and in any event within one month as required by the relevant provisions in the GDPR.

It is important that the personal data we hold about you is accurate and current and we will take all reasonable measures to ensure it is. For members we have also implemented procedures to enable you to review and correct your personal information, should there be any changes to your circumstances or errors in the gathered data.

PRIVACY RIGHTS AND CONTACT

In addition to the rights of access, review and correction, you have the right to object to your personal data being processed for any particular purpose or to request that we stop using your information.

Questions, comments and requests regarding this Privacy Policy are welcomed. If you require further information, or wish to exercise any right, please email info@computerservices.org.uk. We will respond to your request (including providing information on whether the rights apply in the particular circumstances) within the applicable statutory time period. If we are not sure of your identity, we may require you to provide further information in order for us to confirm who you are.

If you have further concerns about how we use your personal data, you can make a complaint and ask us to have the matter investigated. If you are not satisfied with our response or believe the way we are processing your personal data is not in accordance with the law you have the right to contact the Information Commissioner’s Office (ICO), the data protection authority for the UK. Please visit https://ico.org.uk for more details of your data protection rights and how to contact them.

CHANGES TO OUR PRIVACY POLICY

This Privacy Policy was last updated on 24 April 2018. Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.